#Review the live subscription status
Open Settings → Subscription. In the screenshot below, read the plan name, Active status, Next Charge, and payment details before you change anything.
If you want a different plan or more tokens, use View Plans / Manage from there.
Status route: Settings → Subscription
This tab displays tier, billing information, next charge or access-until data, and eligible transaction details.Cancellation is not deletion: Future renewal stops
Your account, chats, and profile are not deleted by cancelling a subscription.#Cancel future renewal from Settings
Scroll to Cancel Subscription. In the screenshot below, click Terminate Subscription only after you understand that renewal stops and access lasts until the period ends.
Do not delete your account as a substitute for cancelling — those are different actions.
Cancellation state: cancelling
After a successful termination request, the UI marks the subscription as cancelling and keeps access through the current period.Plan and top-up route: View Plans or Manage → Subscriptions & Tokens
Use the live quote when changing an active plan because eligibility can be account-specific.Choose the control that matches your intent
Do not use an account-level destructive action to solve a billing decision. The visible confirmation and status fields tell you the effect of the action you selected.
| Goal | Where to go | What to confirm |
|---|---|---|
| See the current plan | Settings → Subscription | Tier, status, billing cycle, and the next charge or access-until field. |
| Change plan or add tokens | Subscriptions & Tokens from the visible manage route | The live checkout quote, product eligibility, and payment method. |
| Stop renewal | Settings → Subscription → Terminate Subscription | The cancellation confirmation and the remaining access period. |
| Remove the account | Settings → Profile → Delete Account | That this permanently deletes chats, characters, and settings, not merely renewal. |
Cancel a subscription to prevent future renewal. Delete an account only when you want to permanently remove the account itself.